Napster has come out criticising Microsoft Media Player for their inability to catch up with leader iTunes in the music download market. iTunes has 80% market share despite Napster’s instant name recognition. Apparently, Napster has been plagued with problems with Microsoft Media’s DRM. It is an axiom of digital rights management providers that their services should be easy to use and transparent. Any failure in that, and customers may be turned off by it.
This does not fare well for Microsoft, who are planning to compete with Apple by releasing the Origami, a small PC that can play music files.