Some time ago we reported on the interesting case of pricing errors involving Dell Chile. The case has continued to develop, and now 40 consumers “affected” by the error have sued Dell for infringing Chile’s Consumer Protection Law by “deceitful error inducing mistake in the price”. The class action suit Read more
(via Fernando Fernández and Claudio Ruiz) One of the risks for retailers engaging in electronic commerce is the dreaded pricing error. The relatively short history of the internet is paved with such mistakes, for example, when Kodak sold a £329 GBP camera for £100; Amazon sold a £192 handheld PC Read more
(via Out-Law) Who should be liable if a consumer is the subject of a phishing attack? At least in the UK, the common banking practice has been to assume some or all of the losses incurred by the customer. This is about to change with the new Banking Code. The Read more
The world’s biggest music collection has gone on sale for a starting price of $3 million USD, not on Sotheby’s, but on eBay. The collection is made up of 3 Million Records, 300,000 CDs, 6 million+ Song Titles, and it is stored in a 16,000 square feet warehouse. I may Read more
(via Out-Law) Browse-wrap agreements have received yet another boost in the United States in the case of Cohn v Truebeginnings. The California Court of Appeals has ruled in favour of the defendants in a case of contract formation via terms of use. Michael Cohn sued dating website True.com in December Read more
(An auction house in City of Heroes) (via Ashley Theunissen) The UK’s Fraud Advisory Panel has issued a recommendation asking for regulation of the fledgling economies in virtual worlds. According to this group, virtual costumers are increasingly involved in commercial transactions in virtual environments. These virtual online communities “… are Read more
PayPal has sent an email to all its UK subscribers announcing that it will now be considered a bank. The message reads: “Currently, PayPal (Europe) Ltd. is the service provider for PayPal in the EU. PayPal (Europe) Ltd. is a UK company regulated and authorised by the Financial Services Authority Read more
Because nothing says “I’m a geek” like a piece of plastic with the picture of an elf on it. So many jokes, so little time… (via Colin Miller)
I have been a long-time critic of electronic money. We’ve been hearing about how we’ll all be ditching our banknotes and coins within “the next two years” since 1998. Similarly, we’ve had a regulatory response to the subject which has been particularly inadequate, as it was drafted with specific technologies Read more
(via Oren Bracha) Nobody reads what they sign, this seems to be demonstrably true. But this is not only true of click-wrap agreements, it also happens with printed materials. A video store in Austin TX presented their customers with a receipt that includes the clause “I hereby surrender my soul Read more